La calidad de nuestra comunicación usualmente es una preocupación constante, ya que es vital para la calidad de nuestras relaciones tanto personales como profesionales.
¿Cómo hago para comunicarme con mis hijos?
¿Por qué mis padres no me entienden?
¿Por qué doy instrucciones y no recibo el trabajo que esperaba?
¡No entiendo lo que mi jefe quiere!
Aquí comparto un test para identificar algunos puntos de mejora en su comunicación:
- Para ser más productivo respondo mails y mensajes mientras hablo por teléfono.
- No me preocupo por aclarar los puntos durante una conversación para estar seguro que entiendo lo que otra persona quiere decir.
- Cuando la gente me habla de temas delicados no hago esfuerzos para hacerlos sentir cómodos.
- Me siento incomodo durante los espacios de silencio en las conversaciones.
- Mientras escucho a los demás, comparo su punto de vista con el mío.
- Para hacer que las personas entiendan mi punto de vista, hago preguntas cerradas (aquellas que solo pueden ser respondidas con si o un no)
- Cuando alguien me habla, asiento con la cabeza o respondo con un sí o un no.
- Me pongo como abogado del diablo para impulsar a la otra persona a responder.
- Me encuentro hacienda preguntas inductivas para que las otras personas estén de acuerdo conmigo.
- Interrumpo a la gente
- Cuando la gente me habla, me muevo constantemente y los distraigo.
- No tomo en cuenta el lenguaje corporal de otras personas a medida que los escucho.
- Si a la otra persona le cuesta explicar algo, la ayudo con mis propias sugerencias
- Si estoy ocupado, dejo que las otras personas hablen siempre y cuando sea rápido.
Si haz respondido a 4 o menos enunciados con un sí, tienes una alta calidad de comunicación. Escuchas y acompañas a tu interlocutor tanto para entenderlo (verbal y no verbalmente), como para ayudarlo a expresarse en su propio ritmo.
Si haz respondido entre 5 y 7 enunciados con un sí, seria recomendable trabajar en tu comunicación para aprender a llevar el ritmo de la conversación, así como para escuchar y entender el punto de vista de la otra persona.
Si haz respondido a más de 7 enunciados con un sí, sería importante trabajar sobre tu capacidad de escucha empática, manejo de lenguaje corporal, retroalimentación y comunicación efectiva.
Gracias , cada dia necesitamos seguir evolucionando .
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